Why connect themThe Airport Distance API in Intercom.
Intercom connects businesses with customers through messaging. Integrating APIs with Intercom enables intelligent lead qualification, automated data enrichment, and context-aware conversations. Give your team the data they need instantly.
What you can buildWorkflows worth wiring.
Validate visitor email addresses before starting conversations
Enrich lead profiles with company data from business APIs
Score conversations based on external data signals
Automatically tag users based on their domain or company type
TemplatesReady-made ideas.
New conversation started in Intercom Fetch airport distance for customer route → add distanceMiles, estimatedFlightTime to conversation noteTravel Distance in Intercom Conversations
Give travel support agents route details in Intercom including distance and estimated flight time.
New conversation started in Intercom Fetch airport distance → show carbonEstimateKg and distanceKm in automated reply to customerCarbon Estimate in Intercom
Provide Intercom customers with carbon estimates using the carbonEstimateKg field for their route.
SetupConnect it in a few steps.
Set up with Zapier
- 1
Set the trigger. Create a Zap with Intercom as the trigger app and "New conversation" as the event. Connect your account.
- 2
Add the API action. Add APIVerve as the action, select the Airport Distance API, and map your trigger data to the request.
- 3
Send it back. Add a second Intercom action for "Create user" and map the returned fields (like distanceMiles) into it.
- 4
Test & turn on. Test the Zap with real data to confirm the mapping, then turn it on.
Set up with Make
- 1
Add the trigger. Create a scenario and add a Intercom module set to "New conversation". Authenticate your account.
- 2
Call the API. Add an HTTP module pointing at api.apiverve.com/v1/airportdistance with your x-api-key header. Pass the trigger's data as the input.
- 3
Parse & map. Add a JSON module to read the response, then a Intercom module for "Create user". Map fields like data.distanceMiles into place.
- 4
Activate. Run once to confirm the mapping, then switch the scenario on and set its schedule.
Set up with n8n
- 1
Add the trigger node. Start a workflow with a Intercom trigger node for "New conversation" and connect your credentials.
- 2
Add an HTTP Request node. Point it at api.apiverve.com/v1/airportdistance using Header Auth (x-api-key). Feed in the trigger data.
- 3
Map with expressions. Add a Intercom node for "Create user" and reference the response with expressions such as {{ $json.data.distanceMiles }}.
- 4
Execute & activate. Execute manually to verify, then activate the workflow for production.
The payloadWhat Intercom receives.
distanceMiles2470.23
distanceKm3974.2
distanceNauticalMiles2145.12
estimatedFlightTime"5h 24m"
timezoneDiffHours-3
bearing265
